Effective Date: 10/20/2025
Level Up Capital (“Level Up Capital,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website levelupcapital.com (the “Site”) or engage with our services.
1. Information We Collect
We may collect information about you in a variety of ways, including:
a. Personal Information
Information you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Property or deal-related information
- Loan application or pre‑qualification details
b. Automatically Collected Information
When you access the Site, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Referring URLs
c. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our lending and advisory services
- Generate term sheets, loan scenarios, and deal evaluations
- Conduct broker and investor outreach and relationship management
- Communicate regarding financing programs, opportunities, and updates
- Respond to inquiries and customer support requests
- Analyze usage trends and website performance
- Comply with legal, regulatory, and compliance obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
- Service Providers: With third-party vendors that support our operations, including CRM systems, email/SMS providers, data enrichment services, analytics platforms, and marketing tools.
- Business Relationships: With funding partners, investors, or brokers where necessary to evaluate or facilitate a transaction.
- Business Transfers: In connection with a merger, sale, financing, or asset transfer.
- Legal Obligations: If required by law, subpoena, regulatory inquiry, or legal process.
4. Communications (Email, Phone & SMS)
Level Up Capital engages in direct outreach to real estate professionals, investors, brokers, and prospective borrowers as part of its business operations.
a. Cold Outreach
We may contact individuals using business contact information obtained from public sources, professional directories, industry events, referrals, or data providers. These communications may include emails, phone calls, or SMS messages related to:
- Lending programs and financing options
- Term sheets or deal evaluations
- Broker and investor partnerships
- Educational or informational content related to real estate finance
b. Consent & Opt-Out
Where required by applicable law, we obtain consent prior to sending marketing communications. Regardless of consent status, you may opt out of receiving communications at any time:
- Email: Click the unsubscribe link in any email
- SMS: Reply STOP to any message
- Phone: Request to be placed on our do-not-call list
Message and data rates may apply. Opt-out requests are honored promptly.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we maintain about you
- Request correction or deletion of your information
- Opt out of marketing or outreach communications
- Limit certain uses or disclosures of your data
To exercise these rights, please contact us using the information below.
7. Third‑Party Websites
The Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Information
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Level Up Capital
Email: info@levelupcapital.com
Website: https://www.levelupcapital.com